Development of web-based application of medicine management dashboard for pharmacists in primary health care using a user-centered design: evidence from Indonesia

  • Faradiba Faradiba Department of Pharmacy Social and Administrative, Faculty of Pharmacy, Universitas Pancasila, Jakarta, 12640, Indonesia
  • Satibi Satibi Department of Pharmaceutics, Faculty of Pharmacy, Universitas Gadjah Mada, Yogyakarta, 55281, Indonesia
  • Lutfan Lazuardi Department of Health Policy and Management, Faculty of Medicine, Public Health, and Nursing Universitas Gadjah Mada, Yogyakarta, 55281, Indonesia
  • Anselma Ivanawati Department of Biomedical and Psychological Sciences, Faculty of Medicine, Nursing and Health Sciences, Monash University, Victoria, 3800, Australia


Although the minimum standard of pharmaceutical services at the primary health centres (PHCs) has been determined, the quality of drug management at PHCs is not optimal. There is no information system in PHC to help pharmacists monitor drug management performance. This study aims to describe the systematic development of such an application. A descriptive study with a case study approach was conducted, consisting of three stages: user needs analysis, model and prototype development, and prototype evaluation. The first stage in the user-centred design method is through focus group discussion and observation. There were 13 institutions involved in the needs analysis and 9 institutions in the evaluation stage by purposive sampling. The institutions are health centres and offices in Yogyakarta from September 2021 to April 2022. Data were analysed using descriptive qualitative and quantitative methods. The research resulted in a prototype web application, PharmD, which functions as a drug management performance dashboard for pharmacists at PHCs.


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How to Cite
FARADIBA, Faradiba et al. Development of web-based application of medicine management dashboard for pharmacists in primary health care using a user-centered design: evidence from Indonesia. JURNAL ILMU KEFARMASIAN INDONESIA, [S.l.], v. 22, n. 1, apr. 2024. ISSN 2614-6495. Available at: <>. Date accessed: 21 june 2024. doi: