Pharmaceutical Services Patient Needs Analysis in Out Patient Department RSUD dr. Soebandi Jember: Case Study Prescription Services

  • Zora Olivia Universitas Airlangga
  • Umi Athijah Universitas Airlangga
  • Wahyu Utami Universitas Airlangga


The aim of this research was to know the drug related need in the pharmacy service at
pharmacy special prescription service. Descriptive study was done to out patient who fulfi ll prescription
in the pharmacy Dr Soebandi Jember Hospital. A sample of this population is 557 patients taken with
sampling techniques with stratifi ed random sampling. Retrieval of data in this study using a questionnaire
instrument. From the data needs of the patient at the pharmacy pharmacy services in the majority of
patients explain need to therapy appropriate treatment indication for 85.6 %, at eff ective 84.9 %, at
safely 77.4 % and can be used according to the rules of use of 94.4 %. Based on these data it can be
concluded that the needs of patients at the pharmacy services are appropriate indications, eff ective,
safe and can be used according to the rules of use. The requirement can be achieved due to appropriate
pharmacy services running and providing pharmaceutical care is a pharmacist. Reimbursements are
reimbursed by the insurance company should not be given to Pharmacist Pharmacy for pharmaceutical
care can not walk if no pharmacist.


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How to Cite
OLIVIA, Zora; ATHIJAH, Umi; UTAMI, Wahyu. Pharmaceutical Services Patient Needs Analysis in Out Patient Department RSUD dr. Soebandi Jember: Case Study Prescription Services. JURNAL ILMU KEFARMASIAN INDONESIA, [S.l.], v. 17, n. 1, p. 34-39, apr. 2019. ISSN 2614-6495. Available at: <>. Date accessed: 19 may 2024. doi: